Privacy Policy

Applicable App: EV Bike  

We attach great importance to the protection of user personal information and privacy. This policy explains how we collect, use, share, store, and delete your information during your use of EV Bike, and how you can manage your data.

I. Information We Collect

1. Information You Voluntarily Provide

• Registration/Login Information: mobile phone number, verification code, account identifier, etc.
• Account Profile Information: information you fill in or modify in your profile (such as nickname, email address, etc.).
• Feedback Information: text and images you voluntarily upload.

2. Information Collected to Enable Core Functions

• Location-related Information: used for displaying nearby service points on the map, navigation, and location interaction (provided you have granted location permission).
• Device and Network Information: such as device model, system version, network status, IP address, log information, etc., used for security assurance, troubleshooting, and service stability maintenance.

3. Permission Descriptions (Android)

We only request permissions when necessary, including but not limited to:

• ACCESS_FINE_LOCATION / ACCESS_COARSE_LOCATION: for map positioning and nearby point services;
• CAMERA: for QR code scanning functions;
• Other runtime permissions (such as network access) for basic communication and service guarantee.

You can disable permissions in the system settings. After disabling, related functions may become unavailable or degrade the user experience.

II. Map SDK and Third-Party Processing

1. Google Maps SDK

When using Google Maps capabilities, Google Maps Platform may process request log information, such as API Key/Project ID, request source IP, request URL parameters, request time, and some request header information for billing, operations, security, and technical support purposes.

2. AMap SDK

When using AMap capabilities, in accordance with AMap's privacy policy and product mechanisms, AMap may process information related to map/location services, such as device and network environment information, location information, and service logs to support map positioning, security, and statistical analysis capabilities.

3. Third-Party Links

• Google Privacy Policy: https://policies.google.com/privacy
• Google Maps Platform Terms: https://cloud.google.com/maps-platform/terms
• AMap Open Platform Privacy Policy: https://lbs.amap.com/pages/privacy

III. How We Use This Information

We use the information for the following purposes:

• Provide core business functions (login, map display, positioning, navigation, QR code scanning, order-related capabilities, etc.);
• Ensure system and account security, identify abnormal or illegal activities;
• Perform troubleshooting, performance optimization, and service quality improvement;
• Comply with legal and regulatory requirements.

Without your authorization or unless required by laws and regulations, we will not use your personal information for purposes unrelated to those described above.

IV. Information Sharing and Disclosure

We do not sell your personal information.  We only share or disclose necessary information in the following circumstances:

• Provide necessary information to technical service providers (such as map service providers) to enable functions and services;
• Disclose according to laws and regulations, regulatory requirements, or legitimate requests from judicial authorities;
• Share with your explicit consent.

V. Data Retention Period

We retain personal information only for the minimum period necessary to achieve the purposes of this policy. After the retention period expires, we will delete or anonymize the information, unless otherwise stipulated by laws and regulations.

VI. Your Rights

You may exercise the following rights in accordance with applicable laws:

• Query, correct, and supplement your personal information;
• Withdraw authorizations (such as location permissions);
• Delete account and related personal data;
• Provide complaints and feedback.

VII. How to Delete Your Account and Data

1. In-App Deletion Path

You can initiate a deletion request through the following path within the App:  "Profile" → "Settings" → "Delete Account" → Confirm

After submitting the deletion request, we will process it according to the product workflow and delete personal data associated with the account. If there are legal minimum retention obligations, we will delete or anonymize the data after those obligations expire.

2. Deletion Results and Exceptions

• After successful deletion, the account cannot be recovered.
• Data that must be retained due to security risk control, dispute resolution, or legal/regulatory requirements will be deleted/anonymized after the statutory or necessary period expires.

VIII. Protection of Minors

If you are a minor, please use this service under the guidance of a guardian. If we discover that we have processed the information of a minor without legal authorization, we will handle it promptly in accordance with the law.

IX. Contact Us

If you have any questions about this policy or data deletion, please contact us through the following methods:

• Email: [postmaster@yunheznkj.com]
• Dedicated Deletion Request Portal: [https://car-battery.yunheznkj.com/logoff?appId=]